UAE
This Refund Policy applies to purchases made through the website operated by Watch World under the registered entity Watch World for Watches LLC.
Our goal is to ensure a fair and transparent refund process while maintaining product quality standards.
1. Refund Eligibility
Refunds may be approved only after the returned product has been received and successfully inspected.
To be eligible for a refund:
The product must be returned within the allowed return period (7 days from receipt)
The product must be unused, unworn, and in original condition
The product must include original packaging, warranty card, manuals, tags, and accessories
Proof of purchase must be provided
The product must not show signs of wear, damage, misuse, alteration, or repair
2. Inspection Process
All returned items are subject to inspection by Watch World for Watches LLC.
Refund approval will only be granted if the product meets all return conditions. If the item does not meet requirements, the refund request may be rejected and the product may be returned to the customer.
3. Refund Method & Processing Time
If approved, refunds will be processed as follows:
Refunds will be issued to the original payment method used during purchase
Processing time may vary depending on banks or payment gateways
Customers will be notified once the refund has been initiated
Please note that processing times are controlled by financial institutions and may take several business days.
4. Non-Refundable Charges
The following charges are generally non-refundable unless required by law:
Delivery or shipping fees
Cash on Delivery (COD) service fees (if applicable)
Payment gateway charges or transaction fees (if applicable)
5. Reasons for Refund Rejection
Refund requests may be rejected if:
The product is used, damaged, or altered after delivery
Original packaging or accessories are missing
The return request is made after the allowed return period
Damage is due to misuse, accident, or unauthorized repair
The item was marked as non-returnable or purchased during clearance/sale (unless defective)
6. Defective or Incorrect Items
If a customer receives a defective, damaged, or incorrect product, they must contact customer support within the return period.
After review and verification, Watch World for Watches LLC may offer:
Replacement of the product
Repair (if applicable)
Refund (if replacement is not possible)
7. Order Cancellation & Refunds
Orders cancelled before dispatch may be eligible for a full refund.
Once an order has been shipped, cancellation is no longer possible, and the standard return and refund process will apply.
8. Fraud Prevention
Watch World reserves the right to refuse refunds in cases of suspected fraud, abuse of return policy, or violation of Terms & Conditions.
9. Contact Information
For refund-related inquiries, please contact:
Watch World for Watches LLC
Office 1306, New Emirates NBD Building
Baniyas Square, Deira, Dubai, United Arab Emirates
📩 info@watchworldshop.com